erek 82 Privacy Policy

This page describes what we collect when you use erek 82 and how we keep that data protected. We at erek 82 are committed to transparency about your personal information, how we process it, and the rights you hold over it.

Our platform operates across Indonesia, serving account holders from Jakarta, Surabaya, Bandung, Medan, and Semarang. When you open an account with us, you share information with erek 82 — your email, identity documents, payment details, and gameplay history. We explain below exactly what we do with each category of data.

We undertake to process your data only for the purposes stated in this policy, to keep it secure, and to respect your rights under applicable law. Our services are available only where local law permits.

What we collect on erek 82

We collect data in three categories: account setup, payment processing, and gameplay activity.

Account setup data

When you register with erek 82, we collect your email address, full name, date of birth, and phone number. We also collect identity documents — a national ID card or passport — to verify your identity. This process is called Know Your Customer (KYC) verification. We store these documents securely and do not share them with third parties except where required by law.

Payment data

We collect information about your deposits and withdrawals. When you fund your account via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction ID, amount, and timestamp. For bank transfers through mobile banking, local payment, online payment, or e-wallet, we store your account holder name and the virtual-account number assigned to you. We do not store your full bank credentials or passwords. Payment data is encrypted and held on secure servers.

Gameplay and session data

We log your gameplay activity — which games you play, bet amounts, session duration, and outcomes. We also record your IP address, device type, and browser information. This data helps us detect fraud, prevent account abuse, and improve our platform. We retain gameplay logs for a standard period to support dispute resolution and regulatory compliance.

Our erek 82 data practices

How we use your data

We use your data for five purposes: account administration, payment processing, fraud prevention, legal compliance, and service improvement. We do not sell your data to advertisers or marketing firms. We do not use your gameplay history to profile you for external purposes. Your data stays within erek 82 unless we are required by law to disclose it.

Third-party processors

We work with payment processors, hosting providers, and identity-verification vendors. These third parties process your data only on our instruction and under strict confidentiality agreements. Our servers may sit outside your jurisdiction — typically in Southeast Asia or Europe — but your data remains protected under the same security standards we apply locally.

Your rights

You have the right to request a copy of your personal data held by erek 82. You may also request correction of inaccurate information or deletion of your account and associated data, subject to legal retention requirements. To exercise these rights, contact our support team via the contact details below.

Data retention

We retain your account data for as long as your account is active. After account closure, we keep transaction records and identity documents for a period required by law — typically five years — to support regulatory audits and dispute resolution. Gameplay logs are retained for one year unless a dispute is pending.

Security measures

We encrypt your data in transit and at rest using industry-standard protocols. Our servers are protected by firewalls and intrusion-detection systems. We conduct regular security audits and penetration testing. However, no system is completely risk-free; we cannot guarantee absolute security against all threats.

Contact erek 82

If you have questions about this privacy policy or wish to exercise your data rights, contact our support team. We provide English and Indonesian support. You may also submit a formal data-access request in writing, and we will respond within the timeframe required by applicable law.

This policy was last updated in 2024. We may update it from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on erek 82.